Available courses

Welcome to the Understanding FICA course in VirtualBook format. If you do not already have the VirtualBook Reader, you need to download and install the Reader from the link below.

Then you need to download and install the VirtualBook training manual. The first time that you use the training manual, you will be asked to license the book. To do this, press the new user button on your book and follow the steps. If you need more detailed help please follow the instructions in the help document.

Your training manual contains the theory and some self-test quizzes. At the end of your module, please take the final online assessment via the link below, and if you are successful you will receive your certificate by email.

Welcome to the Understanding FAIS course in VirtualBook format. If you do not already have the VirtualBook Reader, you need to download and install the Reader from the link below.

Then you need to download and install the VirtualBook training manual. The first time that you use the training manual, you will be asked to license the book. To do this, press the new user button on your book and follow the steps. If you need more detailed help please follow the instructions in the help document.

Your training manual contains the theory and some self-test quizzes. At the end of your module, please take the final online assessment via the link below, and if you are successful you will receive your certificate by email.

Understanding the importance of Risk Management and Treasury Operations is paramount to any employee in this environment.

This course will highlight and discuss all aspects related to the management of risks in the treasury environment as well as the various functions that are performed in the Treasury Operations area in an easily understandable and comprehensible structure to ensure that the learning experience is fruitful, enjoyable and rewarding. 

The content is divided into separate modules:  Risk Management, Currency Risk, Interest Rate Risk, Liquidity Risk, Credit Risk, Settlement Risk, Operational Risk, Treasury Support.

Each module covers a different topic related to the Treasury Operations function as well as the various types of financial and non-financial risks that are prevalent in a Treasury environment.




Non-financial people with a sound grasp of business finance make greater contributions to the performance and success of their business unit. They are more effective performers and more effective managers and leaders – which results in better performance and consequent benefits for the members of their teams. In short, the business benefits, and therefore everybody involved with the business benefits.

 This course provides an effective way for every non-financial person in business to learn and understand business finance in an enjoyable and practical way.

Target market

The course is aimed at equipping non-financial people in business with the understanding they need to manage the financial aspects of their work more effectively.  It is ideal for admin managers, HR managers, and all non-finance line managers.

Topics covered

  • Business Basics
  • Financial Scorecards
  • Interpretation and Analysis
  • Working Capital

Time is money … nowhere is this commonly heard phrase truer than in the area of finance, because in financial terms, time equals interest earned or interest paid.

 Money received today is worth more than money received in the future, because money received today can be immediately invested and a return, in the form of interest received, can start to accumulate.

 This course examines the arithmetic used in determining the time value of money and the numerous ways in which time, and the accumulation of interest within that time, can affect the future value of money borrowed or invested.

Welcome to the Introduction to Project Management course in VirtualBook format.

If you do not already have the VirtualBook Reader, you need to download and install the Reader and the VirtualBook training manual as per the VirtualBook section below.

Your training manual contains the theory and some self-test quizzes.

At the end of each chapter you have an online  assessment to take.

There are two assignments that have to be submitted for marking:

  • The Formative Assessment at the end of Chapter 5.
  • The Summative Assessment at the end of Chapter 6.

Please read the instructions in your VirtualBook  regarding these assessments very carefully.

Lastly, there is a final online assessment.  If you are successful you will receive your certificate.

System requirements

  • Pentium II or better, running Windows Vista/Windows 7/ Windows 8 (Pro), 64 MB of RAM with sound card, Windows Office products: MS Word, MS Excel and MS PowerPoint, Access to the Internet
  • Publication content 200 MB of free disk space

Simply Successful Selling is a concise, practical and comprehensive course for new salespeople in retail, manufacturing and services sector.

It deals with each step of the selling cycle, as well as how to handle difficult prospective customers, and understand buyer behaviour and buying signals.  Furthermore it examines the most recent developments in selling techniques, such as the application of neurolinguistic programming.

Target market

This book is aimed at new or prospective salespeople who need basic selling skills, and is suitable for retail, manufacture or service industry enterprises and salespeople.


This publication builds on the content covered in the Simply Successful Selling course.

 It will assist sales staff in understanding advanced selling techniques which will help them progress to the next level of sales excellence.  Topics covered:

  • Advanced opening approaches and techniques
  • Advanced techniques for qualifying needs and  questioning
  • Advanced closing techniques
  • Understanding the different generations you are selling to
  • Understanding the different personality types of buyers you are selling to
  • How to determine if prospective or existing clients are lying to you
  • Neuro-linguistic programming (NLP) selling techniques for  sales people
  • How to deliver a world class sales presentation











The primary objective is to provide prospective or new entrepreneurs with the necessary knowledge and skills to enable them to successfully start up a new small business.

The secondary objectives are to ensure that they acquire the necessary knowledge and skills in order to:

  • Understand what entrepreneurial characteristics or traits
  • Select a suitable business idea
  • Set proper personal and business goals
  • Compile a basic Business Plan
  • Decide on a suitable form of business ownership
  • Register their business
  • Apply for financial assistance
  • Perform important financial calculations
  • Source appropriate legal, financial, technical, marketing, human resources and mentoring advice for your business
  • Develop a basic Marketing Plan
  • Undertake successful financial, operations and human resources management for your business.

This publication provides a comprehensive yet succinct guideline of all the key marketing elements that entrepreneurs need to know to ensure that their products or services are marketed effectively and efficiently.

  • What is marketing? 
  • Determine your marketing goals and objectives 
  • Conduct a STEPCOM and SWOT analysis 
  • Design your product or service
  • The marketing mix: 7 Ps of marketing 
  • Internet Marketing
  • The most common mistakes made by small business owners
  • Marketing Plan




Simply Successful Advanced Selling

 E-mail with spelling errors coupled with poor layout and a messy signature will negatively affect your desired outcome.  This course will enable you to create a good impression and reach your objectives, by adhering to a few simple rules of etiquette.

The publication content is aligned to Unit Standard 114984, NQF Level 3 with 2 credits.


To convey a message simply and clearly through the written & spoke word is a process for which the writer must develop a variety of skills including:

  • selecting and organising information for the reader
  • writing coherent sentences and paragraphs
  • having a sound command of English grammar and vocabulary
  • providing graphics where appropriate
  • creating a readable and presentable document.

This course covers these skills and it describes the requirements in terms of style and format of the different documents commonly written. These are reports, business proposals, letters and emails, agenda and minutes, and curricula vitae and letters of application.

Solving problems the “KALM” way teaches a systematic approach to solving problems. Learners who complete the program will feel more confident in their approach to real-life problems with a structured and methodical process from which to work. 

Furthermore, the course uses a holistic view of what is required to make one a truly effective problem solver by examining the importance of one’s own attitude and emotional intelligence.

The course is interspersed with practical examples and exercises to test the learner’s understanding of the concepts.

A final problem-solving exercise takes learners through the various stages and steps of the problem-solving cycle.  On completion of the exercise the learner should be able to implement an action plan within the organisation.

This course is aligned to Unit Standard 114952. NQF Level 3 with 2 credits.  

 Every time we fail to finish what we planned, we blame our lack of time. But is it really true that we don't have sufficient time or is the REAL problem that we are not making effective use of the time available to us?

 Essentially, managing time, like any other problem, requires mastering the principles of analysis, planning and discipline.

 This course will show learners how to approach and structure time in a more effective way, which in turn will enable them to increase productivity and restore balance to their hectic lifestyles. 

 You will diagnose your current use of time and investigate whether you have any time-wasting habits.
Once you understand how you currently use your time, you will be shown how to make optimum use of your available time by using time-saving techniques and planning tools.

 The course comprises time management theory as well as some training on using the task and planning functionality in MS Outlook.

 The course is aligned to Unit Standard 117171, NQF level 3- Manage time effectively to enhance productivity and enable a balanced lifestyle.


These modules are primarily suited to students studying this subject at first year level at Universities and Colleges

Commercial Law 1A  (UNISA CLA1501)
These modules are primarily suited to students studying this subject at first year level at Universities and Colleges

Commercial Law 1B (UNISA CLA1502)
These modules are primarily suited to students studying this subject at first year level at Universities and Colleges
Business Management 1B (UNISA MNB1601)

These modules are primarily suited to students studying this subject at first year level at Universities and Colleges.

Business Management 1A (UNISA MNB1501)

These modules are primarily suited to students studying this subject  at first year level at Universities and Colleges.
Economics 1B (UNISA ECS1601)

 
These modules are primarily suited to students studying this subject  at first year level at Universities and Colleges.

Economics 1A  (UNISA ECS1501)

 

This module is suitable for first year Accounting studies and is aligned to 

  • Accounting 1B (UNISA FAC1601)

 

This module is suitable for first year Accounting studies and is aligned to:

  • Accounting 1A (UNISA FAC1501)
 
  • Weather and climate
  • Fluvial processes and landforms
  • People and places (Rural and urban settlements)
  • Skills and techniques
  • Structure of the economy
  • Secondary and tertiary sectors
  • Mining
  • Agriculture
  • Art song and Schubert's Erlkonig
  • Chopin's Polonaise in A flat major
  • Concerto and Mendelssohn's Violin concerto
  • Impressionism and Debussy's Voiles
  • Jazz - General, Ragtime and bebop
  • Musical theatre
  • Opera and Puccini's La Boheme
  • Popular music - Boys/Girls bands: Spice Girls and West Life; David Bowie, Michael Jackson, Metallica and Oasis
  • SA African choir works
  • SA composers - Mzilikazi Khumalo, Niel van der Watt and SJ Khosa
  • SA contemporary artists - Mandoza, Lucky Dube and Steve Hofmeyr
  • SA contemporary music - Kwaito
  • SA Moppies and Ghoema songs
  • SA music rights
  • SA national anthem
  • Symphonic poem and Smetana's Moldau
  • Symphony and Brahms' Symphony No 4 Fourth movement
  • Communication and customer care
  • Culture and heritage tourism
  • Domestic, regional and international tourism
  • Foreign exchange
  • Map work and tour planning - Different types of maps in a tourism context and time zones, Location of places in the world, Transport, Travel documentation
  • Marketing
  • Sustainable and responsible Role players in responsible and sustainable tourism
  • Tourism attractions - Icons in general, International, South Africa and neighbouring countries
  • Paper 1 - Physics: Electricity and magnetism;  Mechanics; Sound; Matter and materials
  • Paper 2 - Chemistry : Matter and materials; Chemical systems; Chemical change
  • Data handling
  • Probability
  • Finance 
  • Measurement
  • Perimeter, area, volume
  • Scales and maps
  • Graphs
  • Numbers and calculations with numbers - Calculator work, Rounding off
  • Percentages
  • Ratio, rate and proportion
  • Paper 1 - Equations and inequalities; Functions: Linear -, quadratic -, hyperbolic -and exponential functions; Number patterns and Sequences and Series; Financial maths; Growth and decay; Remainder and and Factor Theorem; Graphs of third- and fourth degree functions; Calculus.
  • Paper 2 - Analytical geometry; Euclidean geometry; Trigonometry; Data handling and statistics
  • Life at molecular, cellular and tissue levels - DNA and genetics, Meiosis, Evolution
  • Responding to the environment - Plants; Animals; Diversity in reproductive strategies; Homeostasis in humans; Human endocrine system
  • Communication technologies
  • Data and information management
  • Internet technologies
  • Social implications
  • Solution development
  • Systems technologies
  • Grammar and vocabulary
  • Comprehension (incl Poetry and Advertisements)
  • Civil society protest - Campaign for nuclear disarmament, women's liberation and Swinging Sixties; Civil Rights Movement in the USA; Martin Luther King and Civil Disobedience, and Malcolm X and Civil Disobedience
  • Civil society protest in South Africa - Soweto uprising; Steve Biko to Soweto uprising; The 1980s: Apartheid and intensified resistance
  • Cold War - General questions, Berlin Crisis, Cuban Missile Crisis
  • UHURU - General questions, Tanzania
  • Contemporary issues - Environment, Inflation, Tourism
  • Macro economics - Business cycles, Circular flow, Circular flow of income and macro economic multiplier, International trade, Public sector
  • Micro economics - Imperfect markets, Market failure, Perfect markets
  • Standard of living - Economic and social indicators, Economic growth and development, Industrial and regional development, Trade policies

Clothing - Art elements and principles; Fashion and appearance in the world of work; Materials, Production and marketing; Current fashion trends for young adults

Consumer -  Consumer contracts;  Taxes, interest rates and inflation; Financial and contractual aspects for consumers

Entrepreneurship - Choice of a Suitable Product; Moving from an idea to producing and marketing a product; The Efficient Production of Quality Products

Food and nutrition - Food additives; Baking;  Eating disorders and obesity, Food safety; Food labelling; Food-related consumer issues; Production

Food and Nutrition - Prevention and management of nutritional and food-related health conditions: Coronary heart disease, including high blood cholesterol; Diabetes and HIV/AIDS; Eating disorders - Anorexia, Bulimia and Obesity; Food allergies, dairy and gluten intolerance; Osteoporosis, anaemia and high blood pressure.

Housing - Different Housing Acquisition Options;  Financing related to buying a house; Household appliances, Housing and furnishings

  • Information management
  • Internet technologies - Electronic communications, Internet and WWW
  • Network technologies
  • Social implications - Environmental issues; Health and ergonomic issues; Impact on society; Legal, ethical and security issues
  • Solution development - Databases, Presentations, Spreadsheets, Word processing
  • Systems technologies - Computer management, Hardware, Software

Business environments - Control over business environments, Corporate social investment, Legislation, Strategic planning

Business operations - Human resources function, Labour relations, Quality performance and business roles

Business roles - Business situations / challenges, Career paths, Conflict management, Creative thinking, Measuring a business against criteria, Team work and roles

Business ventures - Business investments, Business reports and presentations, Caring business, Forms of business ownership, Successful business

Begripstoets - Brief deur Fernel Abrahams, Kabouterliefde deur Ingrid Jonker, Kontak deur Theo de Jager, Things that go bump in the night deur Rosa Keet, Thumela deur Elme Barnard, Vrou toegesluit in 'n donker kamer, Wie's hy? deur Adam Small

Taalstrukture en -konvensies - Afkortings, Direkte en indirekte rede, Idiomatiese uitdrukkings, Lydende en bedrywende vorm, Meervoude en verkleinwoorde, Negatiewe vorm, Sinskonstruksie en spelling, Vergelykings, Vertalings

Financial accounting - Close corporations - Accounting concepts unique to close corporations

Financial accounting - Companies - Accounting concepts unique to companies, Accounting cycle for companies, Accounting equation, Analysis and interpretation, Analysis of companies' published financial statements (Cash flow)of financial statements, Final accounts and financial statements, GAAP principles

Financial accounting - Reconciliations - Bank reconciliations, Debtors' and creditors' reconciliations; Value added tax

Managerial accounting - Budgeting - Cash budget, Projected income statement; Cost accounting - Accounting concepts unique to the manufacturing business

Managing resources - Ethics; Fixed assets - Interpretation and reporting on the movements of fixed assets; Internal control - Application of internal control and audit processes; Inventory systems - Validation, valuation and calculation of inventories